What I’ll get after purchase?
After you purchase our product, you’ll receive the following email notifications:
Thankful letter with awaiting payment approval.
If your payment has been successfully processed, you’ll receive the letters below:
- User registration email with an access to your personal Client Area on BestWebSoft website (https://bestwebsoft.com/client-area), where you can manage your websites, licenses and find purchase information.
- Successful purchase confirmation email with your license key and download link.
If the system considers your purchase as fraud, your payment will not be transferred to us, your money is left at 2CO and 2CO will refund it to you (as a rule, within 1-2 days). No further actions needed.
If you want to complete the purchase, we recommend using another payment method.
What’s included in Pro license?
When you buy a Pro license, you are supposed to get downloadable ZIP archive with Pro license key including personal support, all documentation and videos, constant updates, and special offers.
What is the Priority Support?
Priority Support is an answer to your question within one business day. For more info see Support Policy.
Didn’t receive anything, got charged. What should I do?
You will get the download link after transaction review. Usually, it takes about 30 minutes to review one transaction. You will receive a message with a download link and license key to the email specified by you during the purchase.
Check your spam folder, the message can be there. If you haven’t got the download link within 24 hours, feel free to contact us. Please specify your name, email and order number. Submit a request
What’s the difference between Annual and Lifetime licenses?
With Annual license you will receive product updates and priority support for 1 year. You will be charged automatically each year until this license cancellation.
With Lifetime license you will receive product updates and priority support forever (see License Agreement for more details).
What is Pro Membership?
Pro Membership is a subscription which gives you access to 30+ premium WordPress plugins, plus all the future plugins we’ll release over the course of your Pro Membership subscription for a single website/domain. Updates and dedicated support are included through the license lifetime.
What will happen if I cancel my membership or subscription? Will I still have access to the plugins I’ve purchased?
In case of payment cancellation you will no longer receive top-priority support and product updates, however, you will be granted lifetime rights to use the product. Support will be provided on a regular basis.
How can I change the license from Pro to Pro Membership?
Cancel your previous Pro license and buy Pro Membership license. Then add new license key to your website.
How can I change the license from Annual to Lifetime?
Cancel your previous license and buy Lifetime license. Then add new license key to your website.
Can I use a single Pro license for multiple websites (domain names)?
One premium plugin can be installed on a single domain and its subdomains. You should buy separate licenses for each website/domain.
NOTE: We do not support websites, which use Domain Mapping or similar plugins/server configurations.
How can I request a refund?
If you are not 100% satisfied with your purchase, we may refund the cost of your order within 30 days from the purchase date. Learn More
Do you have any discounts?
Yes, we offer the following discounts during bulk plugin purchase:
- Buy 2 plugin licenses and save 10%
- Buy 5 plugin licenses and save 20%
- Buy 10 plugin licenses and save 30%
- Buy 100 plugin licenses and save 50%