How to Add a Dropdown Field in Contact Form by BestWebSoft

Looking for a simple way to add a dropdown list to your contact form? With the latest update to Contact Form by BestWebSoft, you can now easily create dropdown fields to help users select predefined options when filling out your form.

Whether you’re collecting feedback, job applications, or support requests, dropdown menus improve user experience and reduce typing errors.

✅ What Is a Dropdown Field?

A dropdown (also called a “select field”) is a form element that lets users choose one option from a list. Instead of typing their answer, visitors simply click and pick.

Example:

Please Choose Contact Reason:

[ Price ]

[ Additional info ]

[ Other ]

🎯 Benefits of Using Dropdown Fields

• Cleaner forms – Less space than radio buttons
  
• Faster input – Easier to select than typing
  
• Better data – No spelling mistakes or unclear entries
  
• Professional look – Matches the style of modern web forms
  

🛠️ How to Add a Dropdown to Your Contact Form

Follow these steps to add a dropdown field using the Contact Form plugin:

1. Go to Your WordPress Dashboard

Navigate to Contact Form > Settings > Additional Settings.

2. Add a Dropdown Field

Click “Create Field” and select Dropdown from the list of available fields.

3. Customize the Dropdown

You can:

• Change the field label (e.g., Contact Reason)
  
• Add options (one per line, like: Sales, Support, Billing)
  
• Make the field required or optional
  
• Reorder it using drag & drop

4. Save the Form

Click “Save” to apply your changes.

5. Insert the Form Using a Shortcode

Copy the shortcode (e.g., [bestwebsoft_contact_form]) and paste it into any post, page, or widget.

🧩 Use Cases for Dropdown Fields

Here are some ideas where dropdowns work best:

• Contact Reason (Support, Feedback, Sales)
  
• Preferred Time Slot
  
• Budget Range
  
• Country or Region
  

🔐 Spam-Free and Responsive

All dropdowns benefit from the plugin’s built-in features:

• Captcha or reCaptcha for spam protection
  
• Responsive design that works on all screen sizes
  
• GDPR compliance for safe data handling
  

🚀 Boost SEO and UX

Dropdowns make your contact form more organized and user-friendly. That can improve engagement, reduce bounce rate, and help your pages rank better in search engines — especially when using structured, clear fields.

💬 Final Thoughts

Adding a dropdown menu to your contact form is now easier than ever with Contact Form by BestWebSoft. This new feature lets you build smarter, faster forms that your visitors will love.

Ready to try it?
Go to your WordPress dashboard > Contact Form, and start building with dropdowns today!

FAQs